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Emergencies
Medicine & Critical Care
FOR
ADVICE IN AN EMERGENCY CALL
CHASTAIN VETERINARY MEDICAL GROUP'S EMERGENCY MESSAGING SYSTEM,
24-HOURS A DAY, AT
214 439-7233.
Accidents, illnesses, injuries and other emergencies do occur.
You’re upset, nervous and you need help fast. We understand,
we take it seriously, and we stand ready to guide you, gently
but rapidly, through the crisis as we work together to determine
or do what’s best for your pet.
Here’s how our emergency
system works:
Regular
Business Hours: For emergencies occurring
during our regular business hours (generally 7 am to 7 pm),
first try calling our main number: 972
239-1309.
Call us at any time if you are worried about your pet. Our
facilities are available for small animals in medical emergencies
during regular business hours – seven days a week. Our paraprofessional
staff are trained to give general guidance and information
over the phone and to get all the information required to
handle any veterinary medical situation by being patient and
asking pertinent questions. Please bear with them in this.
Time matters, but so does accuracy of information.
If the situation genuinely
sounds serious, our staff can reorganize the doctor’s schedule
to make time for your pet, right now, in most cases. Less
serious cases can be worked in or scheduled at times more
convenient for the pet owner.
After-Hours:
For after-hours emergency advice, call our emergency messaging
system, 24-hours a day, at 214
439-7233.
Again, please call us at any time if you are worried about
your pet. Our doctors are experienced in handling most small
animal medical emergencies and are trained to give medical
information, general guidance, and, in some cases, even treatment
advice for pets belonging to established clients, all over
the phone.
Depending on the seriousness
of your pet’s medical problem, we may arrange to meet you
at the animal hospital at a pre-arranged time, or we may suggest
that you take your pet to the Animal
Emergency Clinic of Dallas.
Click
here for a listing of other animal emergency clinics in the
north Dallas area.
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